PRIVACY POLICY

Crescent Court, LLC

Effective Date: Nov 3, 2025   |   Last Updated: April 15, 2026

1. Introduction

Crescent Court, LLC ("Company," "we," "us," or "our") is a property management company based in Virginia. We operate the website located at https://www.crescentcourtllc.com (the "Site") as a portal for tenants, prospective tenants, and other parties to access information and contact us.

We are committed to protecting the privacy of individuals who visit our Site or contact us. This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to that information, including rights under the California Consumer Privacy Act (CCPA) and, where applicable, the European Union General Data Protection Regulation (GDPR).

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our contact form or by email, we may collect:

•       Your name

•       Your email address

•       Your phone number (if provided)

•       Any other information you voluntarily include in your message

2.2 Information Collected Automatically

Our Site is hosted on Google Sites, which may automatically collect certain technical information when you visit, including:

•       IP address

•       Browser type and version

•       Device type

•       Pages visited and time spent on the Site

•       Referring website or URL

This information is collected by Google through cookies and similar tracking technologies as part of the Google Sites platform. We do not directly control this data collection. Please review Google’s Privacy Policy at https://policies.google.com/privacy for details on how Google handles this information.

2.3 Cookies

Our Site uses cookies — small text files placed on your device by your browser — as part of the Google Sites infrastructure. These cookies may be used for:

•       Site functionality and performance

•       Analytics (understanding how visitors use the Site)

You may control cookie settings through your browser. Note that disabling cookies may affect Site functionality. Where required by law (such as for visitors in the EU/EEA), non-essential cookies will only be used with your consent.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

•       To respond to your inquiries and communications

•       To provide information about our properties or rental services

•       To manage tenant relationships and lease-related communications

•       To comply with legal obligations

•       To improve our Site and services

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR — EU/EEA Visitors)

If you are located in the European Union or European Economic Area, we rely on the following legal bases to process your personal data:

•       Legitimate Interests: To respond to your inquiries and manage our business operations, where our interests are not overridden by your rights.

•       Consent: Where you have provided your consent, such as for the use of non-essential cookies.

•       Legal Obligation: Where processing is necessary to comply with applicable law.

5. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

•       Service Providers: We use Google Sites and Google Forms as our website and form platform. Google may process your data as a service provider on our behalf. Google’s data processing is governed by Google’s Privacy Policy.

•       Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

•       Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell personal information. This applies to all users, including California residents (see Section 8 for CCPA-specific rights).

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to respond to inquiries, manage tenant relationships, and comply with legal obligations.

Contact form submissions are reviewed and retained for a reasonable period to address your inquiry. We periodically delete or anonymize data that is no longer needed. If you would like your data deleted sooner, please contact us (see Section 10).

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site is hosted on Google Sites, which employs industry-standard security practices.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

8. Your Privacy Rights

8.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

•       Right to Know: You may request details about the personal information we have collected about you, including categories, specific pieces, sources, purposes, and third parties with whom it has been shared.

•       Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.

•       Right to Correct: You may request correction of inaccurate personal information we hold about you.

•       Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. You do not need to opt out.

•       Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, please contact us using the information in Section 10. We will respond to verifiable requests within 45 days.

8.2 EU / EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights under the GDPR:

•       Right of Access: You may request a copy of the personal data we hold about you.

•       Right to Rectification: You may request that we correct inaccurate or incomplete data.

•       Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data under certain circumstances.

•       Right to Restriction of Processing: You may request that we limit the processing of your data in certain situations.

•       Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.

•       Right to Object: You may object to processing based on legitimate interests.

•       Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

•       Right to Lodge a Complaint: You have the right to file a complaint with your local data protection authority.

To exercise your GDPR rights, please contact us at the information provided in Section 10. We will respond within 30 days.

9. Children’s Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Crescent Court, LLC

Website: https://www.crescentcourtllc.com

Email: privacy@crescentcourtllc.com

Mailing Address: 105 Combs Loop, Yorktown, VA 23693

We will make every effort to resolve your privacy concerns in a timely manner.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

© 2025 Crescent Court, LLC. All rights reserved.